Privacy Policy

Last updated: April 10, 2026

At 1Red, we are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

Information We Collect

We collect personal information such as your name, email address, phone number, date of birth, and payment details when you register an account, make deposits, or participate in gaming activities. We also gather usage data including your IP address, browser type, device information, and gaming history to enhance our services. Sensitive information, such as financial details, is collected only with your consent or as necessary for our operations, in line with APP 5 requirements for notification at collection.

How We Use Your Information

We use your personal information to provide and manage your account, process transactions, verify identity, and deliver personalized gaming experiences. It also helps us improve our services, prevent fraud, and comply with legal obligations under the Privacy Act. Your data may be used for marketing with your consent, or for the primary purpose of collection as permitted by APP 6, ensuring no secondary use without exceptions like consent or legal requirements.

Information Sharing

We share your information with trusted service providers, such as payment processors and hosting services, who are bound by confidentiality agreements and APP compliance. Disclosure occurs only for the primary purpose or as allowed under APP 6, including legal requirements like court orders or to enforce our terms. We do not sell your data; overseas disclosures, if any, will be notified as per APP 8.

Data Security

We implement robust security measures including encryption, firewalls, and secure servers to protect your personal information from unauthorized access, in compliance with APP 11. Access is restricted to authorized personnel only, and we regularly review our systems to manage data breach risks under the Privacy Act's notification regime. While no system is completely secure, we take all reasonable steps to safeguard your data throughout its lifecycle.

Your Rights

Under the APPs, you have the right to access, correct, or delete your personal information by contacting us, subject to exceptions like legal proceedings (APP 12 and 13). You may request anonymity where practicable (APP 2) and lodge complaints with us or the Office of the Australian Information Commissioner (OAIC) if we mishandle your data. We will respond promptly to your requests and provide reasons for any refusals.

Cookies and Tracking

We use cookies and similar tracking technologies to analyze site usage, personalize content, and remember preferences, as outlined in our Cookie Policy. You can manage cookie settings via your browser, though this may affect site functionality. These tools help us comply with APP 1 for transparent data practices.

Contact Us

For privacy concerns, access requests, or complaints, please contact our Privacy Officer. We will acknowledge receipt and respond within a reasonable timeframe.